Design for People
This is a book about the relationships that form between clients, designers, and the people whose lives are affected by design. I interviewed hundreds of people and helped develop a workflow for which there was no precedence. Luckily, I enjoy figuring things out as I go.
Design for People is a compendium of work from Open, a New York City-based design studio run by Scott Stowell. The book contains twelve chapters, each highlighting the story of an Open project as told in the words of the clients, designers, and other people affected by Open's work.
To make this book, Scott needed help. Alice Twemlow, the chair of my graduate program, recommended me for the job. When I met Scott, the design of the book was, for the most part, complete. At first I was worried. Would this design be too prescriptive? In the end, the design became a wonderful limitation. It encouraged succinct, smartly edited storytelling.
Scott selected twelve projects to be featured in the book's chapters. For each chapter, I began by interviewing Scott to get his side of the project story. Scott would then give me a list of other people involved in the project. I proceeded to arrange these interviews via phone or email.
1,096 messages posted on Basecamp
266 people contacted for interviews
73 hours and 4 minutes of audio
5 interviews ruined by faulty software